Flexible plans tailored to your needs and budget. Every plan starts with a discovery call so we can size it to your actual operation, with no guessing and no surprise line items.
Enjoy our product for three months before paying to set up your account. Available for the first 10 clients of the month.
Streamline services and boost guest engagement across your whole property.
Experience the future of effortless guest engagement. For any short or mid-term rental.
Ideal for e-commerce businesses generating substantial sales volumes.
| Feature | Hotels | Airbnb | Product Selling Soon |
|---|---|---|---|
| Real-time guest support | ✓ | ✓ | ✓ |
| 24/7 availability | ✓ | ✓ | ✓ |
| Multilingual availability | ✓ | ✓ | · |
| Local recommendations | ✓ | ✓ | · |
| Engagement insights | ✓ | ✓ | · |
| Menus & schedules viewer | ✓ | · | · |
| Room service requests | ✓ | · | · |
| Product recommendations | · | · | ✓ |
| Abandoned cart recovery | · | · | ✓ |
Our mission is to redefine the way you connect and deliver a memorable experience for every guest who walks through your doors.
A tailor-made chatbot built around your specific business needs, aligned with your brand, operations and guest expectations.
Integration of our chatbot into the systems you already run, handled end to end by our team.
An optimized database connected to your chatbot, ideal for clients starting from scratch or transitioning to smarter structures.
Our experts guide and assist you remotely throughout knowledge base development, then keep optimizing it.
Ongoing performance reviews to identify key improvement areas and implement strategic optimizations.
Tailored reporting to give you deep insight into chatbot performance and guest interactions.
Training programs to educate your team on AI and NLP so you get the most from your chatbot.
Agreements over $10,000/monthOur team comes to your location to build a complete personalized knowledge base for your operation.
Agreements over $20,000/monthCinematic property tours filmed and edited for your listing, ads and social channels. Priced per property after a short scoping call.
See what's included →Optimize your team's potential. Enhance skills, streamline communication, and foster growth for a more productive workforce.
Join the waitlist →Boost your productivity with a dynamic support solution that streamlines internal tasks and requests.
Join the waitlist →For Airbnb hosts, our chatbot revolutionizes guest engagement, granting more time to focus on crucial tasks while preserving a personal touch that lingers in guests' memories. This fosters returning guests and amplifies positive recommendations.
For hotel chains, Automata drastically enhances operational efficiency. By reducing the need for excess staff it trims costs and lets teams concentrate on meaningful work. In a saturated market, the chatbot becomes a genuine differentiator.
Compared to traditional customer support, which is time-consuming and often involves delays, our chatbot offers instantaneous responses and efficient query resolution in multiple languages.
It operates around the clock, catering to guest inquiries and creating a seamless experience. The result is a more agile, personalized and convenient support system that elevates guest satisfaction and builds stronger relationships.
Everything you need to know before we build your bot. Still curious? Talk to us.
Absolutely. We understand that every lodging is unique. Our chatbots are highly customizable and can be tailored to reflect your brand identity, user experience, and specific operational needs.
Yes. Our chatbots can be configured to communicate in multiple languages, helping you engage a diverse audience and serve a global customer base.
No technical knowledge needed. We handle the integration for you using our intuitive system, so setup is quick and hassle-free. And if you ever need assistance, our support team is here to help.
Absolutely. Our chatbots integrate smoothly with most reservation and management systems. We handle the setup alongside your team so you can easily manage bookings and improve guest communication.
Our chatbots can be integrated across various platforms, including websites, mobile apps and messaging tools like WhatsApp and Facebook Messenger, ensuring a seamless and accessible user experience.
The chatbot escalates the conversation to you or your team and notifies you instantly, ensuring the guest still gets the support they need. The question is also logged in a dedicated database of unanswered queries, helping us continuously improve the knowledge base over time.
We typically launch your chatbot in less than 14 days. Timelines may vary slightly depending on the complexity of integrating with existing systems and the time needed to build a custom database together.
Your guests can start using the chatbot as soon as they make a reservation. Access is granted with their reservation email and/or unique booking code.
We require a 3-month minimum contract. After that, you can cancel your subscription at any time with no penalties.
That is exactly what the discovery call is for. We will look at your property count, channels and guest volume, then tell you the honest number.
